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How to crack a Telephonic Interview? Things to keep in mind while Telephonic Interview
How to crack a Telephonic Interview? Things to keep in mind while Telephonic Interview
السبت، 25 مايو 2013
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A telephonic interview is usually
organised to short-list candidates, to minimise the cost of conducting
face-to-face interviews or to screen outstation candidates.
This is an important step for both the
interviewer and the interviewee. Just as a personal interview, there
are some basic dos and don’ts. It is very critical to follow these as
the difficult task here is to impress the interviewer on the phone and
hold their attention for the entire conversation.Therefore:
Be serious: It is a
job interview at the end of the day. So first rule is that one must
treat a telephonic interview just as one would treat a face-to-face
meeting.This means keeping your resume handy, making sure you get the
name and designation of the interviewer right and most importantly avoid
multitasking.
The same rule also applies to an
interviewer. The interviewer must spend some time before the call to
study the resume and also must ensure that they are not distracted by
any other work at that point in time.
Avoid distractions:
It is important to choose a quiet place to take the call. You don’t want
to be distracted by background noise. If possible use a landline to
avoid call drops. If you are using your mobile phone, ensure that your
call-wait facility is switched off.
For interviewer it is equally
important to show seriousness. Don’t interrupt the call. This can be
very discouraging to an interviewee.
Maintain the tone:
The difficult task in a telephonic interview is that one needs to put
forth their best voice. Yes, that’s right. That’s the only interface you
have with your interviewer. So maintain a normal tone, don’t get
excited and more importantly don’t raise your voice at any given point.
Further it is important that the candidate speaks slowly and clearly.
Be positive: You have
to be extra careful about expressing the right attitude. So, say your
‘hello’ with a smile. Studies have shown that smiling on the phones
creates a positive image. Also, it kind of adds a spring to your voice,
makes you sound professional and confident.
Listen intently:
Listening attentively is an important aspect of an interview. This is
more so in case of a telephonic interview. It is important to listen
carefully and answering honestly. On a telephone any slight hesitation
is evident. However, don’t jump to answer a question immediately. Listen
carefully and articulate it well before saying out loud.
Lastly, don’t rush through the
interview. Take your time, sound prepared, take notes, if required. This
will help you to create a positive image. Also, remember since it’s a
telephonic interview you get a chance to keep all the information you
may require handy. This could be your resume, notes about the company,
job profile and so on. This is your cheat sheet – use it wisely.
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